My Fitbit won't sync

  1. Please navigate to fitbit.com and log into your account > Settings > Applications > OWHEALTH Period Tracker > Revoke access.
  2. Then, please register your account in Flo More > Profile > Save Data and reinstall the app.
  3. After that, log into your Flo account and enable Fitbit via Settings > Enable Fitbit > Log into your Fitbit account. You may have to wait till the next day (as Fitbit syncs with Flo only once a day) to check if the problem is resolved.

I have a different pedometer/fitness tracker. How can I connect it to Flo?

Android:
It’s possible to sync other pedometers/fitness trackers with Flo if they can be connected to Google Fit. Please check in your app settings if it can be synced with Google Fit, and if so, activate the connection. Then, you’ll need to connect Flo to Google Fit: More > Settings > Google Fit > Connect and follow the instructions.

iOS:
On iOS devices, other fitness tracking apps can be connected to Flo via the Health app. Please check in your tracker settings if it can be connected to Health, and if so, activate the connection. Then, you’ll need to connect Flo to Health: More > Settings > the Health App > Connect and follow the instructions.

How do I connect MyFitnessPal to Flo?

Android:
Flo can be connected to other apps, if they can be synced with Google Fit. MyFitnessPal can. Follow these steps:

  1. Connect MyFitnessPal to Google Fit: Open MyFitnessPal > Menu> Apps and devices > Google Fit > Connect and follow the instructions.
  2. Connect Flo to Google Fit: More > Settings > Google Fit > On > Choose an account for Flo > Then, you will see the instructions.

iOS:
It's possible to connect other apps to Flo if those apps have a sync with a third-party app called Health. For MyFitnessPal, the sync is available. Follow these steps:

  1. Connect MyFitnessPal to the Health App.
  2. Connect Flo to the Health App: More > Settings > The Health App > Connect to the Health App > Then, you will see the instructions

How do I connect Mi Fit (Mi Band) to Flo?

It’s possible to connect Mi Fit (an app for Mi Band) to Flo on Android devices via another app called Google Fit. Here are the steps:

  1. Connect Mi Fit to Google Fit.
  2. Connect Flo to Google Fit: More > Settings > Google Fit > On > Choose an account for Flo > Then, you will see the instructions.

How do I connect Lifesum to Flo (Android)?

Flo can be connected to other apps if they can be synced with Google Fit. Lifesum can. Follow these steps: 

  1. Connect Lifesum to Google Fit.
  2. Connect Flo to Google Fit: More > Settings > Google Fit > On > Choose an account for Flo > Then, you will see the instructions.

#1 mobile product for women’s health

You will receive a one-time SMS. We will not store or use your phone number in any other way.