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January 13, 2021

Flo's Response to the FTC Settlement

At Flo our highest priority is protecting our users’ data which is why we have cooperated fully throughout the FTC’s review of our privacy policy and procedures. 

We understand that our users place trust in our technology to keep their sensitive information private and the responsibility we have to provide a safe and secure platform for them to use. That’s why it is our policy to provide security measures designed to protect individual user data and privacy rights. We are transparent about our data practices and adhere strictly to all applicable regulations.

Our agreement with the FTC is not an admission of any wrongdoing. Rather, it is a settlement to avoid the time and expense of litigation and enables us to decisively put this matter behind us.

Flo did not at any time share users’ names, addresses, or birthdays with anyone.  We do not currently, and will not, share any information about our users’ health with any company unless we get their permission.

We have a comprehensive privacy framework with a robust set of policies and procedures to safeguard our users’ data which are regularly reviewed both internally and using independent expert auditors.

We are glad to have reached an agreement with the FTC and resolved the matter. We will be conducting a compliance review into our policies and procedures as requested as part of the Consent Agreement and providing the FTC with regular updates. We are committed to ensuring that the privacy of our users’ personal health data is absolutely paramount.

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