Your body. Your data.

When it comes to your body, we believe you deserve to be in complete control of your data. You can delete, access, and update it at any time by writing to our customer support team.

Our guiding principles

Never selling personal data

At no time has Flo ever sold user information to third parties for advertising purposes.

Protecting your data

We apply advanced security measures to protect personal data. Only a limited number of Flo employees have access to it.

Being transparent with you

We will inform you about the grounds and legal basis for collecting and processing your personal data. If it is required by law, we will ask your consent beforehand.

Purpose-specific data collection

We collect personal data only when it serves a specific, explicit and legitimate purpose. We don’t collect data for any other purpose than the ones we have explicitly stated in our Privacy Policy.

Protecting users’ data at the highest standard possible

Flo is the first period and ovulation tracker to achieve dual ISO 27001 and ISO 27701 Certifications

Learn more about how we protect your data

Meet Flo's Privacy & Security team

Roman Bugaev

Sue Khan

Laure Lydon

Hear directly from DPO & VP of privacy, Sue Khan

Flo’s Privacy & Security Advisory Board Members

Susanne Schumacher (DPO, LL.B., CIPP/E, CIPM)

Heather Lowrie FCIIS

“Flo’s own practices are consistent with its publicly stated Privacy Policy”.

Independent privacy audit, March, 2022

Flo urges femtech industry to stricter privacy by open sourcing Anonymous Mode

Making the technology behind award-winning Anonymous Mode feature available to all

Click here to read more about Anonymous Mode

What data we process and why

Protecting your privacy together

Anonymous Mode explained

Our technology partners

We partner only with trusted and reputable vendors whose security and privacy practices meet the highest industry standards.

Frequently asked questions

How can I change data I used while signing up (like email address or a password)?

You can change your email address and password within your app settings by following these steps: Select Settings > Edit info > Account details.

Note that the app may need to be updated in order to see these settings. If you can’t find the options or run into any issues, feel free to reach out to our support team at support@flo.health.

How can I manage data related to my health and well-being (like my periods, activities, and symptoms)?

We firmly believe that our users deserve complete control over their data, and we are here to support you every step of the way.

You can add, edit, or delete your periods, symptoms, and events by clicking the “+” icon, with the exception of events that are imported if you allow us to connect to third-party wearable services.

If you would like to delete your account and the information in it, you can go to Settings in the app. Note that the app may need to be updated to see these settings. If you can’t find the options or run into any issues, feel free to reach out to our support team at support@flo.health.

Can I change my lifestyle settings and information about my past pregnancies?

Yes, you can edit your lifestyle settings and past pregnancies. You also have the option to delete any previous pregnancies.

Can I withdraw my consent from processing my data?

You can withdraw your consent to process your health data at any time by contacting us or deleting your account in the app. Please note that since we rely on this consent to provide our services, withdrawing it will result in the deletion of your account.

You can also manage your consent for marketing materials and tracking by going to Privacy Settings > Manage Your Consents.