Effective as of 1 May, 2022
The websites flo.health, app.flo.health, business.flo.health and other related pages (the "Website") are operated by Flo Health UK Limited. Web application and other related pages (the “Web Application”) are also operated by Flo Health UK Limited (hereinafter “Flo Health”).
At Flo Health, your digital safety matters a lot to us, as well as your health and well-being. Transparency is fundamental in building trustworthy relationships with you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any product or service by Flo Health. that links to this policy or incorporates it by reference.
What are cookies?
Cookies are small text files that are stored in your web browser that allows us or a third party to recognize you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on Flo Health’s Website and Web Application.
It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies might be used for the following purposes:
- To enable certain functions
- To provide statistics
- To store your preferences
- To enable ad delivery and behavioural advertising
What types of cookies do we use?
We use both session cookies and persistent cookies.
A session cookie is used to identify a particular visit to our Website or Web Application. These cookies expire after a short period of time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.
A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.
Categories of Use and Description:
Marketing - cookies that help us reach you and more people like you to spread the word about the app as well as analyze whether we do that effectively.
Necessary cookies that:
- enable and support our security features, and help us detect malicious activity.
- help us learn how well our Website and plugins perform in different locations.
Preferences cookies that help us show you the right information and personalize your experience.
Statistics cookies that help us understand, improve, and research products, features, and services (Website only).
What cookies do we use?
Our cookie table lists third party cookies on our Website and Web Application. Please note that the names of cookies, pixels and other technologies may change over time. We also may use certain cookies on only a limited number of pages that you visit on our Website and Web Application to avoid unnecessary collection of your personal data. Please note that our cookies do not process any personal health data.
Here is the full list of cookies:
Domain | Cookie Name | Categories of Use and Description | Expiration |
---|---|---|---|
First party | AMP_TOKEN |
| Persistent 1 day |
First party | CookieConsent |
| Persistent 1 year |
Third party | CookieConsentBulkSetting-# |
| Persistent |
Third party | CookieConsentBulkTicket |
| Persistent 1 year |
Third party | _ga |
| Persistent 2 years |
Third party | _gat |
| Persistent 1 day |
Third party | _gid |
| Persistent 1 day |
Third party | collect |
| Session |
Third party | r/collect |
| Session |
Third party | test_cookie |
| Persistent 1 day |
Third party | GPS |
| Persistent 1 day |
Third party | PREF |
| Persistent 8 months |
Third party | VISITOR_INFO1_LIVE |
| Persistent 179 days |
Third party | YSC |
| Session |
Third party |
|
| Some are session, some a persistent |
Third party | fbq |
| Persistent |
Third party | _gaexp |
| Persistent 90 days |
Third party | _snaptr |
| Persistent for unmatched data, 30 days; for matched data 13 months |
Third party | amp_d5a597 |
| Persistent |
Third party |
|
| Persistent
|
Third party |
|
| Persistent |
Third party | __gcl |
| Persistent |
Third party | __cfduid |
| Persistent 30 days |
Third party | __hssc |
| Session 30 minutes |
Third party | __hssrc |
| Session |
Third party | __hstc |
| Persistent 13 months |
Third party | hubspotutk |
| Persistent 13 months |
Third party | Help Center cookies | The Website Help Center is powered by Zendesk acting as our processor. Please note that Zendesk in-product cookie policy applies to your use of the Help Center. | - |
Third party |
| 6 months | |
First party | _gcl_aw, _gcl_dc and _gcl_gb | These are used by Google’s Conversion Linker to help measure click data so that conversions are measured effectively. When a visitor clicks on any ads on this website, the URL of the conversion page typically includes information about the click. Google Ads then uses the click information to associate that conversion with the click that brought the visitor here. | 90 days |
What is Do Not Track (DNT)?
DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date.
What to do if you don't want cookies to be set or want them to be removed?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
You can opt out of a third-party vendor's use of cookies by visiting multi-cookie opt-out mechanism the Network Advertising Initiative opt-out page or control the use of device identifiers by using their device’s settings.
To opt out using the Facebook site, log in and go to Settings > Ads > Ad Settings. On the app, go to Setting & Privacy > Settings > Ad > Ad Preferences > Ad Settings. Then choose the Not Allowed options under each category to stop Facebook from using data from partners and tracking your activity on Facebook and their partner’s sites to target you with ads.
For other browsers, please consult the documentation that your browser manufacturer provides.
Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can I find more information about cookies?
You can learn more about cookies by visiting the following third-party websites:
Contact us
If you have any questions or comments about this Policy, or if you would like us to update information we have about you or your preferences, please email: support@flo.health.