Access Flo's official legal documents, including our Privacy Policy, Terms of Use, and other policies. Each document includes a plain-language summary and links to related Privacy Portal sections that explain the content in everyday terms.
Can't find what you need? Try our FAQ for quick answers.
You shouldn't need a law degree to understand your rights. While these legal documents use precise language required by law, we've created user-friendly explanations throughout our Privacy Portal.
How to use this page:
- Find the document you need below
- Read the summary to understand what it covers
- Click through to the full document
- Use the "plain language" links to see explanations in everyday terms
Current Policies
Privacy Policy
Applies to: All Flo users worldwide
What it covers:
The Privacy Policy explains how Flo collects, uses, protects, and shares your personal data. This is our most comprehensive legal document about privacy.
Key topics:
- What data we collect - Health data, account information, technical data
- How we use data - Predictions, insights, app improvements
- Who we may share your data with - Service providers, legal requirements
- Your privacy rights - Access, deletion, export, opt-out
- Anonymous Mode - Use Flo without linking your identity to your health data
- Flo for Partners - Share your Flo experience with your partner, if you want
- How we protect data - Encryption, security measures
- International data transfers - GDPR safeguards
- Changes to this policy - How we notify you of updates
- Contact information - How to reach our DPO
Plain-language guides:
- Your Data & Privacy - User-friendly explanation
- FAQ - Quick answers to common questions
- Our Privacy Journey - How our practices evolved
- FAQ: Your Privacy Rights blog
Read the full document:
Cookie Policy
Applies to: Visitors to flo.health website
What it covers:
The Cookie Policy explains how we use cookies and similar technologies on our website (not the mobile app).
Key topics:
- What cookies we use - Essential, analytics, preferences
- Why we use them - Functionality, performance, user experience
- How to manage cookies - Browser settings, opt-out options
- Third-party cookies - Analytics providers, advertising (if applicable)
Plain-language guide:
Read the full document:
U.S. State Privacy Notice
Applies to: Residents of applicable U.S. states
What it covers:
This notice provides additional information required under applicable U.S. state laws (such as California, Virginia, Colorado, Connecticut, and Utah) about how we collect, use, and share personal data, as well as your state-specific privacy rights.
While much of this information is already included in our main Privacy Policy, certain U.S. laws require it to be presented in a specific format.
Key topics:
- Your state-specific rights – including the right to know what data we collect and its sources, request correction or deletion, and opt out of targeted advertising
- Data disclosure – the categories of third parties we may share your information with and the reasons for sharing
- Disclosures for business purposes – how and why we share data with third parties to support our business operations
- Notice of financial incentives – details of any incentives (e.g. surveys or promotions), why we offer them, and how their value is determined
- Contact information – how to get in touch with us or exercise your privacy rights
Who this applies to:
If you live in a U.S. state with applicable privacy laws, this notice applies to you alongside our general Privacy Policy.
Plain-language guide:
Read the full document:
Consumer Health Data Privacy Notice
Applies to: Residents of applicable U.S. states
What it covers:
This notice provides additional information for residents of applicable states (such as Washington and Nevada) about how we handle consumer health data under state-specific privacy laws.
While much of this information is already included in our main Privacy Policy, certain U.S. laws require it to be presented in a specific format.
Key topics:
- What qualifies as consumer health data - State-specific definitions
- Your rights under state law - Additional rights on top of GDPR/CCPA rights
- How to exercise your rights - State-specific processes
- Data sharing - What data is shared and why (also covered in our main privacy policy)
Who this applies to:
If you live in Washington or Nevada, this notice provides certain rights and protections, as well as our general Privacy Policy. Both documents apply to you.
Plain-language guide:
Read the full document:
Terms of Use
Applies to: All Flo users
What it covers:
The Terms of Use (also called "Terms of Service") outline the rules for using Flo, your responsibilities, our responsibilities, and how disputes are resolved.
Key topics:
- Eligibility - Age requirements, account creation
- Acceptable use - What you can and can't do with Flo
- Content - Ownership of your data, Flo's content rights
- Disclaimers - Medical advice disclaimer, accuracy limitations
- Liability - Limitation of liability, indemnification
- Termination - When accounts can be suspended or deleted
- Dispute resolution - Arbitration, governing law
- Changes - How we update these terms
Read the full document:
Privacy Policy for Job Applicants
Applies to: People applying for jobs at Flo
What it covers:
This policy explains how we handle the personal data of job applicants during the recruitment process.
Key topics:
- What data we collect - Resume, cover letter, interview notes
- How we use data - Evaluating candidates, conducting interviews
- How long we keep data - Retention periods for applications
- AI Tooling - Tools to assist our recruitment process
- Your rights - Access, deletion of application data
- International transfers - Where application data is stored
Who this applies to:
This policy only applies to people who apply for jobs at Flo. If you're a Flo app user, the main Privacy Policy applies to you instead.
Read the full document:
Archived Policies
View previous versions of our Privacy Policy to see how our practices have evolved.
Why we keep archives:
Transparency means showing not just where we are, but how we got here. Archived policies document our privacy journey and allow you to see what was in effect at any given time.